A new feature has been applied to Infinite Campus: Users can reset their Infinite Campus (SIS) password and security preferences without System Administrator intervention.
As part of this feature, each user (Student, Staff and Parent) will be prompted and must set up a valid secondary email address in Infinite Campus for account recovery purposes. You'll be prompted to enter an Account Security Email address and your current SIS password.
Then, if you ever forget your password, username, or have trouble logging in, the system will prompt you for that email address, verify it, and send your login or password reset instructions there.
If you still cannot access Infinite Campus after receiving the instructions or following the links, the process remains the same for whom to contact: