A new feature has been applied to Infinite Campus: Users can reset their Infinite Campus (SIS) password and security preferences without System Administrator intervention.
As part of this feature, each user (Student, Staff and Parent) will be prompted and must set up a valid secondary email address in Infinite Campus. After entering the Recovery Email, you must type your Current SIS Password (NOT your email password).
Then, if you ever forget your password, username, or have trouble logging in, the system will prompt you for that email address, verify it, and send your login or password reset instructions there.
If you still cannot access Infinite Campus after receiving the instructions or following the links, the process remains the same for whom to contact: